Our customer support team is available Monday through Saturday, 8:00 AM – 11:00 PM.

Email: Soreviasupport@gmail.com

Average response time: Within 24 hours.

We're happy to help with questions about products, orders, shipping and returns.

Yes! Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 2–5 business days for tracking information to appear and update in the carrier's system.

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated delivery times after shipment are:

• United States: 4–10 business days
• Canada: 5–11 business days
• International: 7–10 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing or seasonal demand.

Absolutely! Your security is important to us. Our online store is powered by Shopify and uses secure checkout technology to help protect your payment information. Available payment methods are displayed during checkout.

If you need to change or cancel an order, please contact our customer support team as soon as possible at Soreviasupport@gmail.com.

We will do our best to accommodate your request before the order has been processed or shipped. Once an order has shipped, cancellation may no longer be possible.